As Seen on TV: Class Action Alleges X Hose and X Hose Pro Not All They Are Cracked up to Be October 22, 2014

Table of Content

• The Strongest, Most Powerful Expanding Hose
• As Seen on TV: Class Action Alleges X Hose and X Hose Pro Not All They Are Cracked up to Be
• An Exclusive Design Like No Other Garden Hose You've Seen!
• The Strongest, Most Powerful Expanding Hose
• An Exclusive Design Like No Other Garden Hose You've Seen!
• As Seen on TV: Class Action Alleges X Hose and X Hose Pro Not All They Are Cracked up to Be

Any unpaid portion not received by the due date will no longer form part of the equal payments plan and interest will accrue on that amount from the day after the date of your next statement at the applicable regular annual rate. In purchasing these products, consumers have been given comfort by DAP Products Inc.’s offer of a “money back guarantee” with the sale of every X Hose. However, when dissatisfied consumers with defective X Hoses attempt to cash in on this offer, many have discovered that DAP will not fully honor this guarantee. In many cases, despite the money-back guarantee, DAP/X Hose only offers to provide a replacement product instead of the guaranteed refund.

Additionally, again, DAP Products requires that X Hose consumers pay to ship not only the defective X Hoses back to DAP Products, but also for shipment of the new, still defective, replacement X Hoses. DAP Products Inc. created and patented the X Hose and X Hose Pro—expandable garden hoses it advertises as lightweight, easy to use, easy to store, and tough, durable, and long lasting. As compared to a more traditional garden hose, which is typically made of rubber, the X Hose is constructed with a thin cloth layer exterior and a rubber internal tube interior. This allows the X Hose to contract when there is no water in the hose, providing for easier storage and making for a more lightweight product.

The Strongest, Most Powerful Expanding Hose

In those circumstances where X Hose does offer a refund, it often requires the consumer to ship back the defective X Hose at the consumer’s own cost. Further, in many circumstances, DAP/X Hose does not refund any of the shipping and handling costs, which can be substantial relative to the price of the product. Furthermore, after a consumer realizes that the replacement X Hose is also defective, the 90-day period has often expired, and DAP refuses to offer the consumer a refund. In addition to its money-back guarantee, X Hose also offers a “lifetime warranty” that it alleges provides protections to consumers for defective X Hoses. Unfortunately, as many consumers have discovered, DAP Products replaces the broken X Hose with a new, still defective hose, not a useable replacement.

Finally, you think, a garden hose that will not take up a lot of space in your garage, garden, or shed and will be easily portable, while still being effective and durable. Unfortunately, consumers have found DAP Products Inc.’s (“DAP”) X Hose product to be anything but as advertised. While DAP Products blames the defect on the consumers and repeatedly represents to complaining customers that the X Hose has a very low failure rate, the broken, unusable X Hoses are actually a result of DAP’s defective design. ◊Pricing, selection, and availability of store clearance items are determined by each store.

As Seen on TV: Class Action Alleges X Hose and X Hose Pro Not All They Are Cracked up to Be

Interest does not accrue during the period of the plan. There is no administration fee charged for entering into a special payments plan. Each month during an equal payments plan you are required to pay in full by the due date that month’s equal payments plan instalment.

These X Hoses are sold in traditional stores, such as Home Depot, online, and over the telephone. Everyone who has a television has likely seen an advertisement for X Hose or X Hose Pro (“X Hose”) at some time over the past several years. The advertisements are compelling for anyone who has ever used a traditional garden hose, which can be prone to kinking, bulky, heavy and generally unwieldy.

An Exclusive Design Like No Other Garden Hose You've Seen!

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Items may be display models or not exactly as shown and may not be available in all stores. We reserve the right to limit quantities. △ The tire producer/manufacturer of the tires you are buying is responsible for the recycling fee you are being charged. The tire producer/manufacturer uses this fee to pay for the collection, transportation and processing of used tires. While it sounds like a great product, the X Hose is actually prone to popping, bursting, leaking, kinking, tearing, and exploding, sometimes after a period of only a few weeks or months of regular use.